Sarah M.Incoming call
W
WilksWhat can we help with?
S
SarahMy water heater is leaking. I need someone today.
1Call answeredThe customer explains the job
Your AI receptionist for every call you can’t take.
Wilks answers for your home-service business, finds out what the customer needs, and hands you the details while the job is still yours to win.
- 14-day free trial
- Keep your number
- Simple call forwarding
One call. From hello to a ready job.
Wilks answers, turns the conversation into a useful brief, and captures the next step before you pick up your phone.
Water heater leak
- Customer
- Sarah M.
- Address
- 456 Cedar Ave
- Needed
- Today
Ready for the owner
2Brief createdNeed, urgency, and address
Visit requested
Today
3–5 PM preferredConfirmation sentOwner alerted with the full brief
3Next step capturedCustomer and owner are notified
A front desk that knows what matters on a service call.
Answers calls. Greets every caller and asks what they need.
WilksHi Sarah, how are you doing?
SarahMy water heater just started leaking. I need help.
WilksI can help. Does 4 PM work for you?
Today4:00PM
Water heater visit456 Cedar Ave
Captures context. See the whole job.
Urgent2 minutes ago
Water heater leak
SystemStandard tank
UrgencyActive leak
TimingToday
Address456 Cedar Ave
Brief readyTranscript and call summary
Books visits. Confirms the next step by text.
Visit requestedToday
Preferred arrival
3–5 PM
CustomerSarah Miller
ServiceWater heater
Confirmation sentSarah and the owner were notified
Smart handoffs. Alerts you when a caller needs a person.
Owner alertNow
Urgent handoff
Sarah asked to speak with someone.
Wilks told her you’d be alerted and sent the call details to your phone.
Owner notifiedTranscript and call details included
From ringing phone to ready job details.
Your customer gets an answer. You get the context to call back, schedule, or dispatch without starting over.
- 1
Call rolls over
Your number stays yours.
- 2
Wilks answers
It says it’s automated.
- 3
Lead qualified
Need, urgency, and address.
- 4
Next step set
Visit time or callback.
- 5
You get the story
Summary, transcript, and alert.
The caller can ask for a person at any time.
Built with boundaries
AI on the phone should be clear about what it is.
Wilks stays focused on intake and next steps. It doesn’t pretend to be a technician, improvise a price, or keep a caller trapped when a person is needed.
- Introduces itself as automated
- Never quotes prices or arrival times
- Escalates urgent or human requests
- Saves the call summary and transcript
Voicemail records the problem. Wilks starts moving it forward.
Built for the reality of running jobs, driving between calls, and keeping a small crew moving.
| When you can’t answer | Wilks | Voicemail | Answering service |
|---|---|---|---|
| Answers while your crew is working | No | Yes | |
| Qualifies the service need and urgency | No | Depends on the script | |
| Captures address and preferred time | No | Depends on the script | |
| Confirms the next step by text | No | Depends on the plan | |
| Gives you a summary and transcript | Recording only | Usually call notes |
One plan for the calls you can’t take.
No sales call, annual contract, or quote-based pricing.
$147/month per business line
- AI voice answering for forwarded and missed calls
- Home-service lead qualification
- Booking or callback capture with text confirmation
- Call summaries, transcripts, and urgent owner alerts
- Keep your current business number
Simple setup. Cancel anytime.
Let Wilks take the next call.
Start your free trialKeep your number. Keep working. Wilks handles the conversation.